shipping-policy

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Shipping Policy

As THE ULTIMATE SCALE™, we are committed to delivering your orders on time and safely:

Processing Time: Orders are processed within 2-3 business days after payment is confirmed. Processing time may be extended during periods of high demand.
Shipping Methods: We offer standard and express shipping options. The shipping method can be selected during checkout. Delivery times vary depending on your location and the estimated delivery time is indicated during checkout.
Shipping Costs: Shipping costs are calculated during checkout and vary by shipping method and delivery address. Shipping costs are added to the total of your order.
Tracking: After your order is shipped, you will receive a tracking number to track the delivery status. The tracking number is available on the carrier's website.
International Shipping: We offer worldwide shipping. For international orders, customs duties, taxes and other local taxes are the responsibility of the buyer. These additional fees may be collected by local customs authorities at the time of delivery.
Loss and Damage: For items lost or damaged during shipping, please contact us at "MAIL HERE BRO". We will initiate the necessary procedures with the shipping company and provide you with a solution as soon as possible. THE ULTIMATE SCALE is not responsible for any delays in the delivery of the products.
Address Information: It is important that you provide correct and complete address information when placing your order. THE ULTIMATE SCALE cannot be held responsible for orders that cannot be delivered due to incorrect or missing address information.
Special Cases: There may be delays in delivery times due to special circumstances such as weather conditions, natural disasters, strikes or operational problems of cargo companies. In such cases, we will inform you about the status of your order.